Refund policy

Return & Refund Policy

At Gospelborne Clothing, we want you to feel confident ordering from us. Most products are produced after an order is placed, but eligible items may be returned or exchanged under the terms below.

Returns

You may request a return within 14 calendar days of delivery.

To be eligible, the item must be:

  • Unworn and unwashed
  • In its original condition
  • Free from stains, odors, pet hair, or other signs of use

To begin a return, email help@gospelborne.com with your order number and the reason for your request. Returns sent without prior approval may not be accepted.

Customers are responsible for return shipping costs unless the item arrived damaged, defective, or different from what was ordered. Original shipping charges are non-refundable.

Size Exchanges

We offer one size exchange per eligible item when the requested replacement is available. Exchange requests must be submitted within 14 calendar days of delivery.

Customers are responsible for returning incorrectly selected sizes. Gospelborne Clothing will cover replacement shipping for the approved first size exchange.

Please review the size chart on the product page before ordering.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, misprinted, or different from what you ordered, contact help@gospelborne.com within 30 days of delivery.

Include:

  • Your order number
  • A description of the issue
  • Clear photographs showing the problem

Once verified, we will provide an appropriate replacement or refund at no additional cost.

Cancellations

Cancellation requests may be submitted within four hours of purchase. Because production can begin quickly, we cannot guarantee cancellation after production has started.

Refunds

Approved refunds are issued to the original payment method after the returned item has been received and inspected.

Please allow 5–10 business days for your bank or payment provider to post an approved refund.

Non-Returnable Items

We cannot accept returns for:

  • Items returned more than 14 days after delivery
  • Worn, washed, altered, or damaged merchandise
  • Personalized or custom-made products
  • Gift cards
  • Items clearly marked as final sale

Questions about a return or exchange can be sent to help@gospelborne.com